Housekeeper job description
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What does a Housekeeper do?
The Housekeeper is essential in maintaining cleanliness and orderliness within the facility, ensuring a welcoming environment for guests and staff. This role contributes to the overall guest experience by upholding high standards of hygiene and presentation.
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What are the Key Responsibilities of Housekeeper
- Clean and tidy rooms, bathrooms, and common areas.
- Change linens, make beds, and replenish room supplies.
- Report any maintenance issues or safety hazards to management.
- Ensure all cleaning equipment is properly maintained.
- Adhere to health and safety regulations while performing duties.
- Assist with laundry services as needed.
What are the Skills and Requirements for a Housekeeper?
- Attention to detail for thorough cleaning tasks.
- Time management skills to complete tasks efficiently.
- Ability to work independently with minimal supervision.
- Good communication skills for reporting issues.
What are the KPIs to track for Housekeeper?
The Housekeeper's performance is evaluated based on cleanliness standards met consistently, timely completion of assigned tasks, positive guest feedback regarding room conditions, and adherence to safety protocols during operations.
Cleanliness Standards
Maintain high levels of cleanliness in all areas.
Task Completion
Complete daily cleaning assignments on schedule.
Guest Feedback
Receive positive reviews related to room conditions.
Reports to
Housekeeping Supervisor
Collaborates with
Maintenance Team
Leads
Are any specific tools or software required for the Housekeeper role?
- Vacuum Cleaner
- Mop & Bucket
- Cleaning Agents
What is the qualification of Housekeeper?
High school diploma or equivalent; previous housekeeping experience preferred but not required.
