Automotive Detailer job description
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What does a Automotive Detailer do?
The Automotive Detailer plays a vital role in maintaining the appearance and cleanliness of vehicles, ensuring customer satisfaction through meticulous cleaning and attention to detail. This position enhances the dealership's value by preparing cars for sale or return to their owners in pristine condition.
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What are the Key Responsibilities of Automotive Detailer
- Wash, wax, buff, and polish vehicle exteriors.
- Clean and vacuum interiors, including carpets and upholstery.
- Treat fabric and leather surfaces to maintain quality.
- Detail engine compartments and undercarriages.
- Conduct thorough inspections to ensure detailing quality.
- Maintain inventory of cleaning supplies and tools.
- Provide exceptional customer service and address any concerns.
What are the Skills and Requirements for a Automotive Detailer?
- Attention to detail and a strong work ethic.
- Proficiency in using waxing and buffing tools.
- Basic knowledge of cleaning chemicals and their applications.
- Ability to work independently and with a team.
- Strong communication and customer service skills.
What are the KPIs to track for Automotive Detailer?
The Automotive Detailer's performance is evaluated through customer feedback, vehicle readiness time, and adherence to quality standards in vehicle presentation.
Customer Satisfaction
Increase in positive customer feedback and reviews.
Quality Assurance
Consistency in meeting established detailing standards.
Efficiency
Quick turnaround times for vehicle detailing projects.
Reports to
Service Manager
Collaborates with
Sales and Service Team
Leads
No direct reports
Are any specific tools or software required for the Automotive Detailer role?
- High-pressure washers
- Vacuums
- Buffer
- Polishers
- Cleaning solutions
What is the qualification of Automotive Detailer?
High school diploma or equivalent; previous experience in automotive detailing preferred.
