How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Efficient and detail-oriented Food Runner with over 3 years of experience in high-volume dining establishments. Proficient in coordinating meal service and ensuring customer satisfaction by delivering food orders accurately and promptly. Proven track record of swiftly resolving kitchen-to-table communication issues, thereby enhancing the dining experience. Seeking to leverage strong organizational skills and ability to perform under pressure in a dynamic restaurant environment.
Technical Skills:
- Point of Sale (POS) Systems
- Food Safety Certification
- Basic First Aid
Soft Skills:
- Communication
- Time Management
- Teamwork
KPIs (Key Performance Indicators):
- Order Accuracy Rate
- Average Delivery Time from Kitchen to Table
- Customer Satisfaction Score
OKRs (Objectives and Key Results):
- Reduce average delivery time by 15% in the next quarter.
- Increase customer satisfaction score by 10% over the year.
- Achieve a 98% order accuracy rate within six months.
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Successfully delivered over 100+ orders per shift with 99% accuracy, enhancing service efficiency.
- Reduced average food delivery time by 20% through effective coordination with kitchen staff.
- Improved customer satisfaction score by addressing and solving 95% of order discrepancies within 5 minutes.
Wrong Example:
- Delivered food to tables.
- Worked in a busy restaurant environment.
- Helped the kitchen with orders.