How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Detail-oriented Room Attendant with over 3 years of experience delivering top-notch housekeeping services in luxury hotels. Proven ability to maintain high standards of cleanliness and organization, leading to increased guest satisfaction ratings by 15%. Seeking to contribute to a premium hospitality environment at XYZ Hotel.
Technical Skills:
- Housekeeping procedures
- Knowledge of cleaning supplies
- Laundry operations
- Inventory management
Soft Skills:
- Attention to detail
- Time management
- Communication
- Customer service
- Teamwork
KPIs (Key Performance Indicators):
- Room cleanliness score
- Guest satisfaction rating
- Response time for guest requests
OKRs (Objectives and Key Results):
- To increase guest satisfaction ratings by 10% by consistently meeting cleanliness standards.
- To reduce room preparation time by 15% through efficient team coordination.
- To achieve a 95% room readiness score by the end of the quarter.
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Implemented a new cleaning process that reduced room preparation time by 20%, enhancing guest turnover efficiency.
- Maintained an average room cleanliness score of 95% according to guest reviews, exceeding the hotel's target by 5%.
- Trained 5 new team members on hotel cleaning protocols, contributing to a cohesive and efficient housekeeping team.
Wrong Example:
- Cleaned rooms at the hotel.
- Worked with a team in the housekeeping department.
- Responsible for managing supplies.
