Window Cleaner job description
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What does a Window Cleaner do?
The Window Cleaner is responsible for ensuring clarity and cleanliness of interior and exterior glass surfaces. This role enhances customer satisfaction and maintains the aesthetic appeal of buildings through diligent and high-quality window cleaning services.
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What are the Key Responsibilities of Window Cleaner
- Clean residential and commercial windows adhering to company quality standards.
- Operate cleaning equipment and use cleaning products safely.
- Maintain safety procedures, especially working on ladders or at heights.
- Assess window conditions and report potential damages.
- Interact with clients professionally and address any concerns.
- Track and maintain supplies and cleaning equipment.
- Manage waste and dispose of it according to environmental guidelines.
What are the Skills and Requirements for a Window Cleaner?
- Attention to detail and commitment to quality
- Ability to work independently and in a team
- Physical stamina and ability to work at heights
- Time management skills
- Excellent customer service skills
What are the KPIs to track for Window Cleaner?
The Window Cleaner’s performance is measured by customer satisfaction scores, quality of cleaning, efficiency in completing tasks, and adherence to safety protocols.
Customer Satisfaction
High satisfaction ratings from clients.
Quality of Cleaning
Consistency in streak-free and spotless window cleaning results.
Safety Compliance
Adherence to established safety protocols and incident-free operations.
Reports to
Operations Manager
Collaborates with
Cleaning Staff
Leads
None
Are any specific tools or software required for the Window Cleaner role?
- Squeegee
- Extension poles
- Glass cleaning solutions
- Safety harness
What is the qualification of Window Cleaner?
High school diploma or equivalent; experience in window cleaning or related work preferred.
