CCTV Operator job description
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What does a CCTV Operator do?
The CCTV Operator plays a crucial role in ensuring the security and safety of an organization's premises by monitoring surveillance cameras. This position helps deter unlawful activities and supports law enforcement by providing recorded evidence when necessary.
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What are the Key Responsibilities of CCTV Operator
- Monitor live CCTV footage for suspicious activities.
- Report incidents to security personnel or law enforcement.
- Maintain and manage all surveillance equipment.
- Retrieve and analyze recorded footage upon request.
- Perform routine checks on all security systems to ensure functionality.
- Document all incidents and actions taken during shifts.
- Collaborate with security teams for effective incident response.
What are the Skills and Requirements for a CCTV Operator?
- Attention to detail and quick decision-making abilities.
- Technical proficiency with CCTV systems and security software.
- Strong observational and multitasking skills.
- Effective communication and reporting skills.
- Ability to work in high-pressure environments.
What are the KPIs to track for CCTV Operator?
The CCTV Operator's performance is evaluated based on the accuracy of incident detection, the quality of footage retrieval, and adherence to monitoring protocols.
Incident Detection
Accuracy and response time in identifying incidents.
Footage Quality
Clarity and reliability of retrieved footage.
Protocol Adherence
Consistency in following monitoring and reporting procedures.
Reports to
Security Manager
Collaborates with
Security Personnel, IT Department
Leads
Not Applicable
Are any specific tools or software required for the CCTV Operator role?
- CCTV Monitoring Software
- Security Camera Systems
- Incident Reporting Tools
What is the qualification of CCTV Operator?
High school diploma or equivalent; previous experiencia in a security or monitoring role preferred.
