Starbucks Store Manager job description
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What does a Starbucks Store Manager do?
The Starbucks Store Manager is crucial in ensuring the operational excellence of the store, contributing to the overall customer experience and financial performance. This role emphasizes leadership in streamlining operations, nurturing high-quality service, and achieving store sales objectives.
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What are the Key Responsibilities of Starbucks Store Manager
- Oversee daily store operations ensuring efficiency and compliance with company standards.
- Drive sales and profitability through optimal staff deployment and strong customer interactions.
- Develop high-performing teams through effective leadership and coaching.
- Ensure a superior customer service experience by mentoring store partners.
- Manage inventory levels and coordinate with suppliers for necessary items.
- Handle financial reporting and budget management for the store.
- Implement marketing initiatives to boost local market presence.
- Maintain health and safety standards for a secure store environment.
What are the Skills and Requirements for a Starbucks Store Manager?
- Leadership and team management skills.
- Strong customer service orientation.
- Proficiency in financial analysis and budget management.
- Excellent communication and organizational skills.
- Familiarity with retail management software.
What are the KPIs to track for Starbucks Store Manager?
The Starbucks Store Manager's performance is assessed through customer satisfaction scores, sales growth, effective staff management, and adherence to operational standards.
Customer Satisfaction
Maintain high customer service ratings through feedback and repeat business.
Sales Growth
Achieve and exceed store sales targets and profitability metrics.
Operational Efficiency
Maintain smooth daily operations and efficient resource management.
Reports to
District Manager
Collaborates with
Other Store Managers, Corporate Support Teams
Leads
Baristas, Shift Supervisors
Are any specific tools or software required for the Starbucks Store Manager role?
- Point of Sale (POS) systems
- Inventory management software
- Workforce management tools
What is the qualification of Starbucks Store Manager?
Bachelor's degree in Business Management or equivalent; 3-5 years of experience in retail management preferred.
