Store Manager job description
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What does a Store Manager do?
The Store Manager oversees daily operations to ensure the store's profitability and efficiency. This position is vital in driving store sales, enhancing customer experience, and managing a productive team that aligns with company standards and goals.
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What are the Key Responsibilities of Store Manager
- Manage and oversee store operations and retail activities.
- Lead and motivate staff to achieve sales targets and customer satisfaction.
- Monitor inventory levels and execute effective merchandising strategies.
- Ensure store compliance with health and safety regulations.
- Analyze sales data to identify opportunities for growth.
- Handle customer complaints and feedback efficiently.
- Coordinate with suppliers and handle procurement.
- Implement store policies and strategies as instructed by the district manager.
What are the Skills and Requirements for a Store Manager?
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Analytical skills for sales and inventory management.
- Problem-solving skills in a fast-paced environment.
- Proficiency with POS systems and retail software.
What are the KPIs to track for Store Manager?
Store Manager's performance is gauged through sales growth, customer satisfaction scores, staff retention, inventory control, and adherence to budgetary goals.
Sales Growth
Increase store revenue compared to previous periods.
Customer Satisfaction
Maintain or improve customer satisfaction survey scores.
Inventory Management
Ensure optimal stock levels and reduce shrinkage.
Reports to
District Manager
Collaborates with
Regional Managers, Inventory Specialists
Leads
Store Staff, Assistant Managers
Are any specific tools or software required for the Store Manager role?
- POS Systems
- Retail Analytics Software
- Inventory Management Tools
What is the qualification of Store Manager?
High school diploma or equivalent; Bachelor’s degree preferred. Minimum of 3-5 years of retail management experience.
