Retail Manager job description
Get a professionally crafted Retail Manager Job Description Template to save time and attract the right candidates. Our template is tailored for clarity, consistency, and ease of customization, helping you create job descriptions that stand out to top talent.
Need a template?
Download Template
Hiring for this role?
Source Candidate Faster
What does a Retail Manager do?
The Retail Manager is responsible for overseeing the daily operations of a retail store, ensuring excellent customer service and driving sales growth. This role is essential in achieving store profitability and enhancing the overall shopping experience for customers.
Write effective job descriptions in minutes with our free templates, designed to attract top talent.
Professionally crafted templates
Editable and easy to customize
Proven to save time
What are the Key Responsibilities of Retail Manager
- Develop and implement store strategies to improve sales.
- Manage day-to-day store operations effectively.
- Supervise and train retail staff to deliver exceptional customer service.
- Conduct regular inventory audits and manage stock levels.
- Ensure compliance with health and safety regulations.
- Analyze sales reports and make data-driven decisions to improve performance.
- Handle customer inquiries and resolve complaints.
- Coordinate with vendors and suppliers for timely deliveries.
What are the Skills and Requirements for a Retail Manager?
- Leadership and team management skills.
- Strong understanding of retail management and sales principles.
- Excellent customer service skills.
- Proficient in point of sale (POS) systems and store management software.
- Ability to analyze sales data and market trends.
What are the KPIs to track for Retail Manager?
The Retail Manager's performance is measured by achieving sales targets, maintaining optimal stock levels, improving customer satisfaction scores, and efficient store operations within budget.
Sales Performance
Achievement of monthly and quarterly sales targets.
Inventory Management
Maintenance of optimal stock levels with minimal shrinkage.
Customer Satisfaction
Enhancement of customer satisfaction ratings through service quality.
Reports to
District Manager
Collaborates with
Merchandising Teams, Supply Chain
Leads
Sales Associates, Shift Supervisors
Are any specific tools or software required for the Retail Manager role?
- Point of Sale (POS) systems
- Inventory Management Software
- Retail Analytics Tools
What is the qualification of Retail Manager?
Bachelor's degree in Business Administration or relevant field; 3-5 years of experience in retail management.
