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Quality assurance (QA) engineers create and develop an organization's quality management systems and technologies. They establish test criteria and automate test procedures in order to build and maintain an exceptional user experience. They frequently work for manufacturers or technological companies.
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- Ensures the accuracy and completeness of quality management documents.
- Monitors the implementation of quality assurance processes and plans (inspection test plans and quality control plans).
- Conducts regular team meetings to ensure alignment with the QA process and address issues with QA tools.
- Collects comments and feedback to improve systems and processes.
- Review documentation and resolve identified issues.
- Maintains automated testing procedures.
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools, and processes
- Hands-on experience with automated testing tools
- Keen eye for detail and a commitment to excellence
- Be willing to help your teammates, share your knowledge with them, and learn from them
- Be open to receiving constructive feedback and turning it into process improvements
The main KPIs for a QA engineer include defect detection rate, test coverage, and time to resolve issues. These metrics measure efficiency, effectiveness, and quality assurance impact.
Defect Detection Rate (DDR)
Consistently track and achieve a high defect detection rate by identifying and reporting the majority of software defects during the testing phase.
Defect Rejection Rate
Maintain a low defect rejection rate by ensuring defects are valid, reproducible, and well-documented.
Test Coverage
Ensure high test coverage across codebases, functionalities, and requirements, minimizing risks of untested areas.
Reports to
QA Lead or Manager
Collaborates with
Development Team, Product Managers
Leads
- Jira
- TestRail
- PractiTest
- qTest
- Bugzilla
- MantisBT
- Selenium
- Appium
Bachelor's degree in Computer Science or related field; 2-4 years experience in software quality assurance.
