Pet Groomer job description
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What does a Pet Groomer do?
The Pet Groomer is essential in maintaining pets' hygiene and appearance while ensuring a stress-free grooming experience. This role supports the company's mission by providing exceptional grooming services, thereby enhancing customer satisfaction and pet well-being.
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What are the Key Responsibilities of Pet Groomer
- Perform grooming services including bathing, trimming, and styling pets.
- Assess pet condition during initial consultations with pet owners.
- Maintain a clean and safe grooming environment.
- Advise pet owners on home grooming techniques and products.
- Manage grooming appointments and ensure exceptional customer service.
- Stay informed on the latest grooming trends and practices.
- Handle pets with care while minimizing stress and discomfort.
What are the Skills and Requirements for a Pet Groomer?
- Proficiency in pet grooming techniques for various breeds.
- Strong understanding of animal behavior and handling.
- Excellent customer service and communication skills.
- Attention to detail and ability to follow specific instructions.
- Ability to work independently and manage time effectively.
What are the KPIs to track for Pet Groomer?
The Pet Groomer is evaluated based on customer satisfaction with grooming services, maintaining low pet stress levels during grooming, and efficiency in managing grooming appointments.
Customer Satisfaction
Achieve high ratings in customer feedback surveys.
Pet Comfort
Minimize pet discomfort during grooming sessions.
Appointment Management
Efficient handling and scheduling of grooming sessions.
Reports to
Grooming Salon Manager
Collaborates with
Veterinary Staff, Front Desk Team
Leads
Junior Grooming Assistants
Are any specific tools or software required for the Pet Groomer role?
- Grooming Clippers
- Scissors
- Nail Trimmers
- Shampoo and Conditioner
- Blow Dryer
What is the qualification of Pet Groomer?
Certification in Pet Grooming; additional experience with various breeds and sizes is preferred.
