Optician job description
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What does a Optician do?
An Optician is essential for delivering optimal eye care by interpreting prescriptions from optometrists and ophthalmologists, assisting clients in selecting the right eyewear, and ensuring that lenses are properly fitted and adjusted. This role bridges eye care professionals with patients to enhance visual comfort and style.
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What are the Key Responsibilities of Optician
- Assist patients in selecting frames and lenses best suited to their needs and prescriptions.
- Take accurate eyewear measurements to ensure a precise fit.
- Prepare work orders for optical laboratories for lens grinding and eyeglass assembly.
- Adjust eyeglasses to achieve optimal fit and comfort for patients.
- Repair damaged frames and replace lenses.
- Educate patients on eyewear care and maintenance.
- Maintain a detailed inventory of eyewear products and accessories.
- Stay updated on the latest eyewear trends and lens technologies.
What are the Skills and Requirements for a Optician?
- Strong understanding of lens types and optical measurements.
- Hands-on expertise with frame adjustments and repairs.
- Excellent customer service and communication skills.
- Proficiency in using optical tools and machinery.
- Attention to detail and precision handling.
What are the KPIs to track for Optician?
The Optician's performance is assessed through patient satisfaction, accuracy in eyewear prescriptions and fittings, timeliness in fulfilling customer orders, and contribution to sales targets.
Patient Satisfaction
Maintain high patient satisfaction scores for service quality.
Order Accuracy
Achieve a high rate of accuracy in eyewear fitting and prescriptions.
Sales Contribution
Increase in eyewear and accessory sales to meet store targets.
Reports to
Store Manager or Head Optometrist
Collaborates with
Optometrists, Sales Associates
Leads
None
Are any specific tools or software required for the Optician role?
- Lensometers
- Frame warmers
- Edging machines
- Ophthalmic software
What is the qualification of Optician?
Associate degree in Opticianry or equivalent; certification and registration with relevant optical authorities preferred; experience in a retail optical setting is advantageous.
