What does a Office Clerk do?

The Office Clerk is essential in maintaining efficient office operations by performing administrative tasks and supporting various departments. This role contributes to the smooth functioning of the company by managing clerical duties, ensuring accurate record-keeping, and facilitating communication within the office.

What are the Key Responsibilities of Office Clerk?

  • Manage incoming and outgoing correspondence, including emails and mail.
  • Maintain organized filing systems for documents and records.
  • Assist with data entry tasks to ensure accurate information management.
  • Support scheduling meetings and appointments for staff members.
  • Handle office supply inventory and order necessary materials as needed.
  • Provide general support to visitors and direct them appropriately.

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What are the Skills and Requirements for a Office Clerk?

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask effectively in a fast-paced environment.

What are the KPIs to track for Office Clerk?

The performance of an Office Clerk is evaluated based on timely completion of administrative tasks, accuracy in data entry, effective organization of files, responsiveness to internal requests, and overall contribution to maintaining a well-functioning office environment.
Task Completion
Timely execution of assigned clerical duties.
Data Accuracy
Maintaining high levels of accuracy in data entry tasks.
File Organization
Ensuring all documents are filed correctly for easy retrieval.
Reports to
Office Manager
Collaborates with
Administrative Staff
Leads

Are any specific tools or software required for the Office Clerk role?

  • Microsoft Word
  • Microsoft Excel
  • Outlook

What is the qualification of Office Clerk?

High school diploma or equivalent; previous experience in an administrative role preferred but not required.