Nurse Liaison job description
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What does a Nurse Liaison do?
The Nurse Liaison serves as a crucial bridge between healthcare facilities and patients or their families, ensuring seamless communication and transition of care. This role is essential for enhancing patient satisfaction and optimizing care coordination across different healthcare settings.
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What are the Key Responsibilities of Nurse Liaison
- Facilitate communication between patients, families, and healthcare teams.
- Coordinate patient admissions and discharges across facilities.
- Assess patient needs to determine appropriate care pathways.
- Educate patients and families about healthcare processes and services.
- Collaborate with healthcare providers to streamline transition of care.
- Monitor patient progress to ensure quality outcomes.
- Participate in multidisciplinary care meetings.
- Maintain accurate and up-to-date patient records.
What are the Skills and Requirements for a Nurse Liaison?
- Excellent clinical assessment skills.
- Strong communication and interpersonal abilities.
- Proficient in electronic health record systems.
- Ability to work collaboratively within healthcare teams.
- Strong problem-solving skills.
- Empathy and understanding towards patient needs.
What are the KPIs to track for Nurse Liaison?
The Nurse Liaison is evaluated on successful patient transitions, high patient and family satisfaction scores, and effective communication across healthcare providers to ensure continuity and quality of care.
Patient Transition
Seamless coordination of patient transfers with minimal delays.
Patient Satisfaction
High satisfaction scores from patients and families post-discharge.
Communication
Effective information dissemination among care teams.
Reports to
Director of Nursing
Collaborates with
Medical Staff, Social Workers, Administrative Staff
Leads
Care Coordination Assistants
Are any specific tools or software required for the Nurse Liaison role?
- Electronic Health Record Systems
- Microsoft Office Suite
- Patient Management Software
What is the qualification of Nurse Liaison?
Registered Nurse (RN) with a valid nursing license and 3+ years of experience in a healthcare setting, preferably in discharge planning or care coordination.
