Massage Therapist job description
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What does a Massage Therapist do?
The Massage Therapist plays a vital role in providing high-quality therapeutic massage services to clients, promoting relaxation, and improving overall well-being. This position is essential for enhancing client satisfaction and contributing to the overall success of the wellness establishment.
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What are the Key Responsibilities of Massage Therapist
- Perform therapeutic massages tailored to client needs.
- Assess clients' physical conditions and customize massage treatments accordingly.
- Maintain client records, including treatment notes and progress reports.
- Educate clients on post-massage stretching techniques and relaxation methods.
- Ensure a clean, safe, and comfortable environment for clients.
- Stay updated with massage therapies, trends, and wellness practices.
- Collaborate with other wellness professionals to provide holistic client care.
What are the Skills and Requirements for a Massage Therapist?
- Proficiency in various massage techniques such as Swedish, deep tissue, and sports massages.
- Strong interpersonal and communication skills.
- Ability to assess client needs and conditions effectively.
- Professionalism and a commitment to customer satisfaction.
- Physical stamina to perform long massage sessions.
What are the KPIs to track for Massage Therapist?
Key performance indicators include client satisfaction scores, repeat client bookings, effective health outcomes from treatments, and adherence to cleanliness and safety standards.
Client Satisfaction
High satisfaction ratings from clients.
Repeat Business
Increase in return appointments.
Treatment Effectiveness
Positive client feedback on treatment outcomes.
Reports to
Spa Manager
Collaborates with
Wellness Coordinators, Reception Staff
Leads
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Are any specific tools or software required for the Massage Therapist role?
- Massage tables and chairs
- Essential oils
- Hot stones
- Towels and linens
- Spa management software
What is the qualification of Massage Therapist?
Certification in massage therapy from an accredited institution and a current massage therapist license are required. At least 2 years of experience is preferred.
