Maid job description
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What does a Maid do?
The Maid is responsible for maintaining cleanliness and orderliness in residential or commercial spaces. This role contributes to a comfortable and hygienic environment by performing cleaning tasks efficiently and effectively, ensuring client satisfaction with the upkeep of their premises.
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What are the Key Responsibilities of Maid
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways as well as other work areas.
- Dust and polish furniture and fittings.
- Vacuum carpets and sweep floors.
- Wash windows as scheduled.
- Dispose of trash in a sanitary manner.
- Maintain all cleaning equipment and materials in a safe and sanitary working condition.
What are the Skills and Requirements for a Maid?
- Attention to detail for thorough cleaning tasks.
- Time management skills to complete duties within allocated timeframes.
- Ability to follow instructions regarding the use of chemicals safely.
What are the KPIs to track for Maid?
The Maid's performance is evaluated based on cleanliness standards met consistently across assigned areas, timely completion of tasks without supervision reminders, positive feedback from clients or supervisors regarding service quality.
Cleanliness Standards
Consistently meet established cleanliness benchmarks.
Task Completion
Complete assigned duties within designated timeframes.
Client Satisfaction
Receive positive feedback from clients or supervisors about service quality.
Reports to
Housekeeping Supervisor
Collaborates with
Leads
Are any specific tools or software required for the Maid role?
- Vacuum cleaner
- Mop & bucket
- Cleaning agents
What is the qualification of Maid?
No formal education required; experience in housekeeping preferred but not mandatory. Ability to perform physical tasks such as lifting heavy items occasionally required.
