Infrastructure Manager job description
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What does a Infrastructure Manager do?
The Infrastructure Manager is crucial in ensuring the smooth and efficient operation of an organization's IT infrastructure. This role supports business continuity and growth by managing hardware, software, networks, and data centers to meet current and future needs.
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What are the Key Responsibilities of Infrastructure Manager
- Oversee the installation, configuration, and maintenance of IT systems and infrastructure.
- Manage network security to safeguard systems against vulnerabilities.
- Monitor performance, troubleshooting issues as they arise.
- Develop disaster recovery and backup procedures.
- Coordinate with vendors for third-party services and equipment.
- Implement and maintain communication systems, including VoIP and email.
- Plan and manage IT budgets and expenditures.
What are the Skills and Requirements for a Infrastructure Manager?
- Strong understanding of enterprise IT infrastructure and data center operations.
- Proficient in network technologies and security protocols.
- Excellent problem-solving and analytical abilities.
- Effective communication and project management skills.
- Ability to lead a technical team.
What are the KPIs to track for Infrastructure Manager?
The Infrastructure Manager's performance is evaluated based on system uptime, successful resolution of technical issues, cost-effective management of IT resources, and the implementation of technological improvements aligned with business needs.
System Uptime
Maintain high levels of system availability and reliability.
Cost Management
Efficient budget utilization for IT operations and infrastructure improvements.
Issue Resolution
Timely response and resolution of critical IT issues.
Reports to
Chief Information Officer
Collaborates with
IT Support Teams, Network Engineers
Leads
Network Administrators, System Engineers
Are any specific tools or software required for the Infrastructure Manager role?
- VMware
- Cisco Networking Equipment
- Windows Server
- Linux OS
- Azure/AWS Cloud Services
What is the qualification of Infrastructure Manager?
Bachelor's degree in Computer Science or related field; 5-7 years of experience in IT infrastructure management.
