Freight Broker job description
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What does a Freight Broker do?
The Freight Broker acts as a liaison between shipping companies and carriers to ensure the smooth transit of goods. This role is critical in optimizing logistics operations and securing the best delivery routes and costs to meet company objectives.
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What are the Key Responsibilities of Freight Broker
- Negotiate transportation rates with carriers.
- Coordinate shipping logistics with various transportation providers.
- Build and maintain relationships with carriers and clients.
- Track shipments to ensure on-time delivery.
- Resolve transportation issues and discrepancies promptly.
- Accurately prepare and manage shipping and logistics documentation.
- Analyze market trends to determine competitive pricing.
- Ensure compliance with transportation regulations.
What are the Skills and Requirements for a Freight Broker?
- Strong negotiation and communication skills.
- Advanced organizational and multitasking abilities.
- Knowledge of transportation and logistics software.
- Ability to build relationships with suppliers and clients.
- Problem-solving and critical-thinking skills.
What are the KPIs to track for Freight Broker?
Freight Broker performance is assessed based on successful negotiations leading to cost savings, timely execution of shipping operations, and the ability to maintain good client and carrier relationships resulting in repeat business.
Cost Savings
Achieve negotiated shipping rates that reduce transport expense.
Delivery Timeliness
Monitor and ensure timely delivery of freight shipments.
Relationship Management
Maintain strong relationships with carriers and clients to ensure repeat business.
Reports to
Logistics Manager
Collaborates with
Shipping and Receiving Departments, Account Managers
Leads
None
Are any specific tools or software required for the Freight Broker role?
- TMS (Transportation Management System)
- CRM software
- Excel
- Load boards
What is the qualification of Freight Broker?
Bachelor's degree in Logistics, Business, or related field, with 2-4 years of experience in freight brokerage or logistics sales.
