Food Service Worker job description
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What does a Food Service Worker do?
The Food Service Worker is essential in ensuring smooth operations within dining establishments by preparing meals, assembling orders, and maintaining cleanliness. This position directly influences customer satisfaction by providing timely, quality service that adheres to all food safety regulations.
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What are the Key Responsibilities of Food Service Worker
- Prepare food items and ingredients as per the menu.
- Assemble and serve prepared meals to customers.
- Maintain a clean and sanitary work environment.
- Operate kitchen equipment safely and efficiently.
- Follow proper food storage and sanitation protocols.
- Assist with inventory management and stock rotation.
- Provide excellent customer service and handle inquiries.
- Collaborate with kitchen staff and supervisors on meal preparation.
What are the Skills and Requirements for a Food Service Worker?
- Basic knowledge of food preparation and cooking.
- Ability to follow recipes and safety procedures.
- Strong time management and organizational skills.
- Excellent customer service and communication skills.
- Ability to work efficiently in a fast-paced environment.
What are the KPIs to track for Food Service Worker?
The performance of a Food Service Worker is evaluated based on food quality, customer service ratings, adherence to health and safety standards, and teamwork efficiency in fulfilling service requests promptly.
Food Quality
Consistently prepare meals to quality standards.
Customer Service
Positive customer feedback and satisfaction scores.
Safety Compliance
Adherence to health and safety guidelines
Reports to
Shift Supervisor
Collaborates with
Kitchen Staff, Wait Staff
Leads
None
Are any specific tools or software required for the Food Service Worker role?
- Commercial Kitchen Appliances
- Food Thermometers
- Cutlery and Kitchen Utensils
What is the qualification of Food Service Worker?
High school diploma or equivalent; previous experience in food service preferred but not required.
