Direct Care Staff job description
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What does a Direct Care Staff do?
Direct Care Staff are essential in providing daily support to individuals with disabilities or special needs. They ensure client safety and well-being by delivering personalized care and assistance with daily activities to enhance clients' quality of life.
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What are the Key Responsibilities of Direct Care Staff
- Assist clients with daily living activities such as bathing, dressing, and eating.
- Administer medications and maintain accurate medical records.
- Support clients in participating in recreational activities.
- Monitor and report changes in client’s physical or mental health.
- Collaborate with healthcare professionals to develop care plans.
- Ensure a clean, safe, and nurturing environment for clients.
What are the Skills and Requirements for a Direct Care Staff?
- Compassionate and empathetic interpersonal communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail in monitoring and documenting client progress.
- Ability to follow healthcare plans and protocols.
- Physical stamina for supporting clients with mobility challenges.
What are the KPIs to track for Direct Care Staff?
The performance of Direct Care Staff is evaluated based on client satisfaction, adherence to care protocols, maintenance of accurate client records, and effectiveness in supporting client independence and health outcomes.
Client Satisfaction
Maintain high satisfaction levels among clients and families.
Care Protocol Adherence
Strict adherence to established care routines.
Documentation Accuracy
Exactness in recording client activities and health parameters.
Reports to
Care Supervisor
Collaborates with
Healthcare Professionals, Family Members
Leads
N/A
Are any specific tools or software required for the Direct Care Staff role?
- Electronic Health Record (EHR) systems
- Personal care equipment (wheelchairs, lifts)
What is the qualification of Direct Care Staff?
High school diploma or equivalent; certification in a relevant field may be required, along with experience in a care environment.
