Community Liason job description
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What does a Community Liason do?
The Community Liaison serves as a vital link between the organization and the community, fostering relationships and ensuring effective communication. This role is essential in promoting community engagement, addressing concerns, and facilitating collaboration to achieve mutual goals.
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What are the Key Responsibilities of Community Liason
- Develop and maintain relationships with community members and organizations.
- Act as a point of contact for community inquiries and feedback.
- Organize events to promote community engagement.
- Collaborate with internal teams to address community needs.
- Prepare reports on community activities and feedback.
- Identify opportunities for partnerships within the community.
What are the Skills and Requirements for a Community Liason?
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Ability to work independently as well as part of a team.
- Proficient in Microsoft Office Suite.
What are the KPIs to track for Community Liason?
The Community Liaison's performance is evaluated based on successful relationship building, increased participation in events, timely resolution of issues raised by the community, and effective communication strategies that enhance organizational reputation within the community.
Relationship Building
Establishing strong connections with key stakeholders.
Event Participation
Increase in attendance at organized events.
Issue Resolution
Timely response to concerns raised by the community.
Reports to
Community Engagement Manager
Collaborates with
Marketing Team, Public Relations Department
Leads
Are any specific tools or software required for the Community Liason role?
- Microsoft Office Suite
What is the qualification of Community Liason?
Bachelor's degree in Communications, Public Relations or related field; 2-4 years experience in a similar role involving direct interaction with communities.
