Car Washer job description
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What does a Car Washer do?
The Car Washer is responsible for maintaining the cleanliness and appearance of vehicles at the dealership or service center. This role is vital in enhancing customer satisfaction and ensuring vehicles are ready for delivery or service completion.
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What are the Key Responsibilities of Car Washer
- Wash exterior of vehicles using cleaning solutions, water, cloths, and brushes.
- Vacuum interior, clean seats, dashboard, and remove trash.
- Dry surfaces to ensure streak-free finishes for customer satisfaction.
- Operate car wash equipment and understand mechanical processes.
- Check finished products to ensure appropriate levels of cleanliness are met.
- Assist with maintaining the cleanliness of the car wash area.
- Monitor equipment operation to ensure functionality and report issues.
- Manage cleaning supplies inventory and request replenishments as needed.
- Provide excellent customer service ensuring a positive experience.
What are the Skills and Requirements for a Car Washer?
- Basic understanding of car wash equipment operation.
- Attention to detail to ensure vehicles are spotless.
- Ability to follow instructions and standardized cleaning procedures.
- Dependable with a strong work ethic.
- Customer service skills to interact professionally with clients.
- Capability to work outdoors in different weather conditions.
What are the KPIs to track for Car Washer?
Performance is evaluated by the cleanliness standard of vehicles, efficiency in processing cars while minimizing wait times, and customer satisfaction feedback.
Cleanliness Standard
Maintenance of high cleanliness and presentation standards for all vehicles.
Efficiency
Reduction of average time cars spend in the wash process.
Customer Satisfaction
Positive customer feedback and repeat usage rates.
Reports to
Car Wash Supervisor
Collaborates with
Service Department
Leads
Not applicable
Are any specific tools or software required for the Car Washer role?
- Pressure washers
- Vacuum cleaners
- Cleaning solutions
- Soft cloths and brushes
What is the qualification of Car Washer?
High school diploma or equivalent preferred. Previous experience in a car wash or detailing environment is advantageous but not mandatory.
