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The Bartender is responsible for crafting and serving beverages to patrons, ensuring a high level of customer satisfaction. This role contributes to the establishment's atmosphere by providing excellent service and maintaining a clean, organized bar area.
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- Prepare and serve alcoholic and non-alcoholic drinks according to recipes.
- Interact with customers, take orders, and serve snacks or food items as needed.
- Check identification of customers to verify age requirements for alcohol purchase.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas.
- Manage inventory levels by ordering supplies as needed or directed by management.
- Balance cash receipts at the end of shifts with accuracy.
- Excellent customer service skills
- Strong knowledge of drink mixing techniques
- Ability to work in a fast-paced environment
- Good communication skills
The Bartender's performance is evaluated based on customer satisfaction scores, speed of service during peak hours, accuracy in order fulfillment, and adherence to safety regulations regarding alcohol service.
Customer Satisfaction
Achieve high ratings on customer feedback surveys.
Order Accuracy
Maintain low error rates in drink preparation.
Inventory Management
Efficiently manage stock levels without overages or shortages.
Reports to
Bar Manager
Collaborates with
Waitstaff; Kitchen Staff; Security Personnel if applicable
Leads
- POS System for order entry and payment processing
High school diploma or equivalent; previous experience as a bartender preferred. Certification from bartending school may be required depending on location.
