Banquet Server job description
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What does a Banquet Server do?
The Banquet Server is crucial for delivering exceptional guest experiences during events by efficiently catering to guests' needs and ensuring smooth service. This role significantly contributes to the success of events by maintaining high standards of hospitality and professionalism.
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What are the Key Responsibilities of Banquet Server
- Set up banquet rooms according to event specifications.
- Provide attentive service to guests by serving food and beverages.
- Coordinate with the kitchen and bartenders to ensure timely delivery of orders.
- Maintain cleanliness and organization of service areas.
- Assist in the breakdown of events and clean up post-event.
- Communicate effectively with guests to enhance their dining experience.
- Adhere to all health and safety regulations during service.
What are the Skills and Requirements for a Banquet Server?
- Strong customer service and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Excellent attention to detail and organizational skills.
- Physical stamina to stand for long periods and carry heavy trays.
- Flexibility to work various shifts, including evenings and weekends.
What are the KPIs to track for Banquet Server?
The Banquet Server's performance is assessed based on guest satisfaction scores, efficiency in event setup and service, compliance with health standards, and teamwork during events.
Guest Satisfaction
High guest satisfaction ratings and positive feedback.
Service Efficiency
Timely setup and execution of banquet services.
Compliance
Adherence to health and safety regulations.
Reports to
Banquet Manager
Collaborates with
Kitchen Staff, Bartenders
Leads
No direct reports
Are any specific tools or software required for the Banquet Server role?
- Serving Trays
- POS System
- Event Setup Equipment
What is the qualification of Banquet Server?
High school diploma or equivalent; prior experience in hospitality or food service is preferred.
