Automobile Technician job description
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What does a Automobile Technician do?
The Automobile Technician is essential for maintaining and repairing vehicles to ensure optimal performance and safety. This role contributes to the company's service goals by diagnosing mechanical issues, performing routine maintenance, and ensuring customer satisfaction with quality vehicle care.
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What are the Key Responsibilities of Automobile Technician
- Conduct vehicle inspections and diagnostics to identify mechanical issues.
- Perform routine maintenance, such as oil changes, tire rotations, and brake inspections.
- Repair and replace faulty parts in engines, transmission systems, and other vehicle components.
- Ensure all work is completed according to industry safety standards.
- Keep detailed records of inspections, repairs, and maintenance services.
- Advise customers on vehicle care and maintenance requirements.
- Maintain a clean and organized garage workspace.
- Stay updated with the latest automotive technologies and repair techniques.
What are the Skills and Requirements for a Automobile Technician?
- In-depth knowledge of automotive systems and repair processes.
- Proficiency in using diagnostic equipment and repair tools.
- Strong problem-solving and troubleshooting capabilities.
- Excellent attention to detail and precision in work.
- Ability to communicate technical information effectively to customers.
- Good time management and organizational skills.
What are the KPIs to track for Automobile Technician?
Automobile Technicians are evaluated by their ability to successfully diagnose and repair vehicles, meet service timelines, and achieve high customer satisfaction levels through quality work and professional service.
Diagnostic Accuracy
Precision in diagnosing vehicle issues on the first attempt.
Repair Efficiency
Timeliness and effectiveness in completing vehicle repairs.
Customer Satisfaction
High satisfaction ratings from customer feedback and reviews.
Reports to
Service Manager
Collaborates with
Service Advisors, Parts Specialists
Leads
Junior Technicians or Apprentices (if applicable)
Are any specific tools or software required for the Automobile Technician role?
- OBD scanners
- Hydraulic lifts
- Torque wrenches
- Multimeters
- Diagnostic software
What is the qualification of Automobile Technician?
Certification from a recognized automotive technical institute; ASE certification preferred. Experience of 2-5 years in a professional automotive service environment.
