Auto Glass Technician job description
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What does a Auto Glass Technician do?
The Auto Glass Technician specializes in installing, repairing, and replacing automotive glass. This role ensures vehicle safety and customer satisfaction by adhering to industry standards and providing high-quality service.
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What are the Key Responsibilities of Auto Glass Technician
- Inspect vehicle glass for damage and determine appropriate repair techniques.
- Remove and install windows, windshields, and back glass of automotive vehicles.
- Seal glass to ensure watertight and secure installation.
- Cut, trim, and fit glass to specific vehicle models with precision.
- Use various hand tools and equipment for repair and installation tasks.
- Provide estimates and explain procedures to customers.
- Maintain accurate records of work completed and materials used.
- Comply with safety regulations and industry standards.
- Stay updated with the latest automotive glass repair technologies and methods.
What are the Skills and Requirements for a Auto Glass Technician?
- Proficient in using hand and power tools.
- Strong attention to detail and precision in work.
- Ability to assess damages and determine repair requirements.
- Excellent customer service and communication skills.
- Strong understanding of automotive glass and installation techniques.
What are the KPIs to track for Auto Glass Technician?
Performance is measured by successful completion of glass installations and repairs, maintaining quality standards, meeting customer service expectations, and adhering to safety regulations.
Customer Satisfaction
Ensuring high customer satisfaction ratings.
Quality Assurance
Maintaining standards for safe and secure installations.
Repair Efficiency
Minimizing time taken for repairs while maintaining quality.
Reports to
Service Manager
Collaborates with
Other Technicians, Vehicle Service Staff
Leads
Trainee Technicians
Are any specific tools or software required for the Auto Glass Technician role?
- Power tools
- Hand tools
- Glass cutting tools
- Sealants
What is the qualification of Auto Glass Technician?
High school diploma or equivalent with vocational training in auto glass repair. Prior experience and certification in auto glass installation preferred.
