How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated Restaurant Server with over 4 years of experience delivering exceptional dining experiences in diverse culinary settings. Holds a proven track record of increasing customer satisfaction rates by 30% through attentive service and efficient operations. Skilled in multitasking, communication, and maintaining composure in a high-paced environment. Seeking to contribute to XYZ Restaurant’s customer service excellence mission.
Technical Skills:
- Point of Sale systems
- Food handling certification
- Beverage and bar knowledge
Soft Skills:
- Communication
- Problem-solving
- Time management
KPIs (Key Performance Indicators):
- Customer satisfaction score
- Order accuracy rate
- Table turnover time
OKRs (Objectives and Key Results):
- Improve customer satisfaction score by 10% in the next quarter
- Reduce wait time for customers by 20% by the end of the year
- Enhance order accuracy to achieve a 98% accuracy rate within 6 months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Efficiently managed a section of 10 tables, consistently receiving commendations on friendliness and efficiency from customers, resulting in a 20% increase in repeat customers.
- Trained 5 new servers, improving team performance and increasing customer satisfaction scores by 15%.
- Implemented a new system for order tracking, reducing errors by 30% and boosting kitchen workflow.
Wrong Example:
- Served tables and took orders without issues.
- Handled cash and made sure the right change was given.
- Worked at restaurant for 3 years doing usual server duties.