How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Skilled and personable Poker Dealer with over 3 years of experience in fast-paced, high-stakes environments. Proven track record of ensuring fair play, managing large cash transactions, and maintaining exceptional customer service. Seeking to leverage my expertise in game management and customer relations as a Poker Dealer at [Casino Name], enhancing player satisfaction and retention.
Technical Skills:
- Card Shuffling Techniques
- Knowledge of Poker Variants
- Table Management
- Casino Regulations Compliance
Soft Skills:
- Attention to Detail
- Communication
- Customer Service
- Conflict Resolution
KPIs (Key Performance Indicators):
- Customer Satisfaction Scores
- Table Revenue Generation
- Transaction Accuracy Rate
OKRs (Objectives and Key Results):
- Enhance player satisfaction by implementing new engagement strategies
- Increase table revenue by 15% within six months
- Ensure zero compliance issues in quarterly audits
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed a high-volume poker table, ensuring compliance with casino rules, resulting in a 98% satisfaction rate among players.
- Conducted cash handling transactions accurately, enhancing financial efficiency by 10%.
- Trained new poker dealers to achieve consistency in game integrity and customer interaction.
Wrong Example:
- Played poker with customers and had fun during shifts.
- Dealt cards at the table sometimes.
- Helped colleagues when needed without any specific task.
