How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and customer-focused Crew Member with over 3 years of experience in fast-paced service environments. Proven ability to enhance customer satisfaction and contribute to operational efficiency through strong communication and teamwork. Committed to contributing to a positive and productive workplace while pursuing growth within the industry.
Technical Skills:
- Point of Sale (POS) systems
- Food safety certification
- Inventory management
- Basic first aid training
Soft Skills:
- Customer service
- Communication
- Team collaboration
- Time management
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Order error rates
- Sales per hour
OKRs (Objectives and Key Results):
- Increase customer satisfaction by 10% within six months
- Reduce order errors by 20% by the end of the quarter
- Achieve a 15% increase in sales per shift by year-end
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Enhanced customer service experience by resolving complaints swiftly, leading to a 15% increase in customer satisfaction scores.
- Performed inventory checks and maintained stock levels, reducing shortages by 10%.
- Collaborated with team members to streamline workflows, resulting in a 20% decrease in service time.
Wrong Example:
- Did a good job as a Crew Member and customers seemed happy.
- Checked inventory sometimes, although there were occasional shortages.
- Worked with the team on various tasks but did not track outcomes.
