How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Detail-oriented Claims Examiner with over 5 years of experience in the insurance industry. Proven track record of assessing and processing claims accurately while maintaining high client satisfaction. Recipient of the 'Top Claims Examiner' award for resolving over 300 disputed claims with timely settlements. Seeking new opportunities to utilize my expertise in risk assessment and claims management within an established organization.
Technical Skills:
- Claims processing software
- Risk assessment methodologies
- Insurance regulations knowledge
- Data analysis
Soft Skills:
- Attention to detail
- Analytical thinking
- Communication
- Time management
KPIs (Key Performance Indicators):
- Number of claims processed monthly
- Accuracy rate of claim assessments
- Client satisfaction score
OKRs (Objectives and Key Results):
- Reduce claim processing time by 20% in the next quarter
- Achieve a 95% accuracy rate in claim settlements within the first year
- Increase client satisfaction score by 10% through improved claim handling processes
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed and processed over 200 claims monthly with a 98% accuracy rate, reducing turnaround time by 15%.
- Conducted thorough investigations resulting in saving $100,000 in fraudulent claims annually.
- Resolved complex claims issues leading to a 25% increase in client satisfaction scores.
Wrong Example:
- Handled claims processing.
- Did investigations for claims.
- Resolved some client issues.
