How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dynamic and customer-focused Restaurant Receptionist with over five years of experience in the hospitality industry. Proven track record in managing reservations and enhancing guest satisfaction through professional and friendly service. Keen to leverage interpersonal and organizational skills to contribute to a thriving restaurant environment.
Technical Skills:
- Reservation software proficiency
- Point-of-sale systems
- Microsoft Office Suite
Soft Skills:
- Excellent communication skills
- Strong problem-solving abilities
- Efficient time management
KPIs (Key Performance Indicators):
- Number of successful reservations handled
- Customer satisfaction ratings
- Response time to guest inquiries
OKRs (Objectives and Key Results):
- Increase reservation efficiency by 20% within six months
- Improve customer satisfaction scores by 15% by the end of the year
- Reduce guest wait times during peak hours by 30% over the next quarter
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed over 100 reservations per week, ensuring maximum dining capacity and customer satisfaction.
- Increased customer satisfaction scores by 20% through effective communication and prompt service.
- Reduced guest wait times by 30% during peak hours by implementing efficient seating strategies.
Wrong Example:
- Handled some reservations for guests.
- Improved scores a little bit.
- Tried to manage tables during busy times.
