Direct Support Professional job description
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What does a Direct Support Professional do?
The Direct Support Professional assists individuals with disabilities in daily activities, promoting their independence and enhancing their quality of life. This role involves working closely with clients to support their goals and provide personalized care in various settings.

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What are the Key Responsibilities of Direct Support Professional
- Assist individuals with personal care tasks including hygiene and meals.
- Support clients in developing and pursuing personal goals.
- Help clients engage in social activities and community events.
- Monitor and document client progress and behavior changes.
- Maintain a safe and positive environment.
- Communicate effectively with clients, families, and team members.
- Provide transportation assistance as needed.
What are the Skills and Requirements for a Direct Support Professional?
- Strong interpersonal and communication skills.
- Compassionate and patient personality.
- Ability to manage challenging behaviors.
- Basic knowledge of healthcare practices.
- Problem-solving skills.
What are the KPIs to track for Direct Support Professional?
The success of a Direct Support Professional is evaluated through client satisfaction, achievement of client goals, adherence to care plans, and maintaining accurate records and reports of client progress.
Client Satisfaction
High rating of satisfaction from clients and families.
Goal Achievement
Number of client goals met or advanced.
Care Plan Adherence
Consistency in following individualized care plans.
Reports to
Care Coordinator
Collaborates with
Healthcare Teams, Client Families
Leads
N/A
Are any specific tools or software required for the Direct Support Professional role?
- Microsoft Office
- Healthcare Management Software
What is the qualification of Direct Support Professional?
High school diploma or equivalent; certification in CPR and First Aid; previous experience in a caregiving role preferred.
