Chauffeur job description
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What does a Chauffeur do?
A Chauffeur is responsible for the safe and timely transportation of clients to various destinations. This role emphasizes attention to customer service and ensures a pleasant travel experience, contributing to client satisfaction and the company's reputation for excellence.
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What are the Key Responsibilities of Chauffeur
- Provide reliable and timely transportation for clients.
- Maintain vehicle cleanliness and routine maintenance checks.
- Plan optimal routes to ensure timely arrivals.
- Assist clients with loading and unloading their belongings.
- Ensure the privacy and confidentiality of clients at all times.
- Monitor traffic and weather conditions to anticipate travel delays.
- Adhere to all traffic laws and safety regulations.
- Keep accurate records of vehicle usage and client trips.
What are the Skills and Requirements for a Chauffeur?
- Strong knowledge of traffic and vehicle safety.
- Exceptional customer service and communication skills.
- Ability to navigate and plan efficient travel routes.
- Punctual and reliable with a professional appearance.
- Proficient in basic vehicle maintenance and troubleshooting.
What are the KPIs to track for Chauffeur?
Chauffeur performance is evaluated based on punctuality, client satisfaction, adherence to safety regulations, and vehicle maintenance standards to deliver superior service quality.
Punctuality
Consistent on-time arrivals and departures.
Client Satisfaction
Positive feedback and satisfaction ratings from clients.
Safety Compliance
Adherence to traffic and safety regulations with no incidents.
Reports to
Fleet Manager
Collaborates with
Dispatch Team
Leads
N/A
Are any specific tools or software required for the Chauffeur role?
- GPS Navigation Systems
- Fleet Management Software
What is the qualification of Chauffeur?
Valid driver's license with a clean driving record; previous experience in a similar role preferred.
