Certified Pharmacy Technician job description
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What does a Certified Pharmacy Technician do?
The Certified Pharmacy Technician plays a vital role in ensuring the accurate preparation and distribution of medications under the supervision of a licensed pharmacist. This position helps support pharmacists by streamlining operations, improving patient safety, and enhancing customer service in healthcare environments.
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What are the Key Responsibilities of Certified Pharmacy Technician
- Assist pharmacists in preparing and dispensing medications.
- Verify prescription accuracy and ensure proper documentation.
- Manage pharmacy inventory, including ordering and checking supplies.
- Label and package prescription medications appropriately.
- Address customer inquiries related to prescriptions.
- Support in processing insurance claims and understanding pharmacy benefits.
- Maintain clean and organized pharmacy workspace.
What are the Skills and Requirements for a Certified Pharmacy Technician?
- Strong knowledge of pharmaceuticals and medical terminology.
- Proficient in pharmacy software systems and Microsoft Office.
- Excellent attention to detail and accuracy.
- Strong communication and customer service skills.
- Ability to work collaboratively in a healthcare team.
What are the KPIs to track for Certified Pharmacy Technician?
Performance is measured by accuracy in dispensing medications, efficiency in pharmacy operations, and customer satisfaction with pharmacy services.
Dispensing Accuracy
Minimize errors in prescription preparation and labeling.
Operational Efficiency
Reduction in order processing time and inventory discrepancies.
Customer Satisfaction
Positive feedback on customer service interactions and support.
Reports to
Pharmacist in Charge
Collaborates with
Pharmacists, Healthcare Providers
Leads
Pharmacy Aides
Are any specific tools or software required for the Certified Pharmacy Technician role?
- Pharmacy Management Software
- Microsoft Office Suite
- Automated Dispensing Systems
What is the qualification of Certified Pharmacy Technician?
High school diploma or equivalent; completion of a pharmacy technician certification program; valid CPhT certification from the PTCE or ExCPT.
