Carpet Cleaner job description
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What does a Carpet Cleaner do?
The Carpet Cleaner is responsible for maintaining cleanliness and overall appearance of carpets in residential and commercial properties. This role is vital in ensuring a healthy and aesthetically pleasing environment by effectively removing stains, dirt, and allergens.
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What are the Key Responsibilities of Carpet Cleaner
- Perform pre-cleaning inspections to identify carpet conditions and client requirements.
- Vacuum carpets to remove loose dirt and debris before deep cleaning.
- Operate cleaning machines and apply appropriate cleaning agents to tackle stains and odors.
- Handle spot and stain removal using specialized products and techniques.
- Ensure safety measures are followed when using cleaning equipment and chemicals.
- Maintain equipment cleanliness and perform routine maintenance tasks.
- Provide excellent customer service while addressing client questions or concerns.
- Report any damage observed during cleaning to the supervisor.
What are the Skills and Requirements for a Carpet Cleaner?
- Knowledge of carpet cleaning techniques and equipment usage.
- Ability to work independently and manage time efficiently.
- Excellent attention to detail for quality cleaning outcomes.
- Good communication skills for interacting with clients.
- Physical stamina to perform cleaning duties and operate machinery.
What are the KPIs to track for Carpet Cleaner?
The Carpet Cleaner is evaluated on tasks completed efficiently, quality and condition of cleaned carpets, adherence to client specifications, minimal complaints, and cost-effective use of cleaning supplies.
Task Efficiency
Complete cleaning jobs within scheduled timeframes.
Quality Standards
Achieve high client satisfaction with carpet conditions.
Cost Management
Efficiently use cleaning products and reduce wastage.
Reports to
Cleaning Services Supervisor
Collaborates with
Customer Service Team
Leads
Not applicable
Are any specific tools or software required for the Carpet Cleaner role?
- Portable Carpet Cleaning Machine
- Industrial Vacuum Cleaner
- Spot Cleaner
- Carpet Detergent/Pre-spotter
- Personal Protective Equipment (PPE)
What is the qualification of Carpet Cleaner?
High school diploma or equivalent; prior experience in carpet cleaning preferred but not required.
