How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated Ticket Seller with over 3 years of experience in customer service and sales within high-volume settings. Proven track record of achieving sales targets and enhancing customer satisfaction. Seeking to leverage expertise in transaction processing and team collaboration to contribute to a dynamic ticketing operation.
Technical Skills:
- Point of Sale (POS) System
- Ticketing Software (e.g., Ticketmaster)
- Basic Accounting Principles
Soft Skills:
- Customer Service
- Attention to Detail
- Multitasking
KPIs (Key Performance Indicators):
- Number of Tickets Sold
- Customer Satisfaction Score
- Transaction Accuracy Rate
OKRs (Objectives and Key Results):
- Increase sales by 10% in the next quarter
- Enhance customer satisfaction rating by 15% within six months
- Reduce transaction errors by 5% over the next year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Sold 1,000+ tickets monthly, exceeding sales targets consistently by 20%.
- Achieved a customer satisfaction rating of 90%, receiving numerous commendations.
- Reduced transaction errors by 15% with improved POS system usage.
Wrong Example:
- Sold lots of tickets daily and made some mistakes.
- Received praise from some customers for my service.
- Sometimes met sales goals and sometimes did not.
