How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Shuttle Driver with over five years of ensuring safe, reliable, and efficient passenger transportation. Holds a valid commercial driver's license and has an excellent driving record. Skilled in customer service, route management, and vehicle maintenance, aiming to contribute to XYZ Company by enhancing passenger satisfaction and optimizing travel routes.
Technical Skills:
- Commercial Driver's License (CDL)
- Route Navigation Software
- Basic Vehicle Maintenance
- Safety Procedures
Soft Skills:
- Customer Service
- Communication
- Time Management
- Problem Solving
KPIs (Key Performance Indicators):
- On-time passenger pick-ups and drop-offs
- Customer satisfaction score
- Adherence to safety protocols
OKRs (Objectives and Key Results):
- Improve on-time arrival rate by 10% in the next quarter
- Achieve a 95% customer satisfaction rate
- Reduce vehicle maintenance issues by 15% over the year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Transported an average of 200 passengers weekly, maintaining a 98% on-time arrival rate.
- Achieved a customer satisfaction score of 4.8/5 by providing courteous and efficient service.
- Implemented a new scheduling system that reduced wait times by 20%.
Wrong Example:
- Drove a shuttle bus for a company.
- Picked up and dropped off passengers.
- Managed daily shuttle operations.
