How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Seasoned doorman with over 5 years of experience in high-end residential and commercial properties. Expertise in customer service, security protocols, and building management. Committed to ensuring guest satisfaction and property integrity while managing daily operations efficiently. Seeking to leverage skills in a dynamic hospitality environment.
Technical Skills:
- Security protocol knowledge
- Building management systems
- Emergency response certification
Soft Skills:
- Excellent communication
- Problem-solving
- Time management
KPIs (Key Performance Indicators):
- Number of security incidents managed
- Customer satisfaction ratings
- Efficiency of guest entry and exit processes
OKRs (Objectives and Key Results):
- Improve guest satisfaction scores by 10% over 6 months
- Reduce security incidents by 15% through enhanced monitoring
- Implement a new digital logging system by Q2 2025
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Greeted and assisted an average of 100 guests daily, maintaining a 95% satisfaction rating.
- Reduced security incidents by 30% by implementing new surveillance protocols.
- Managed package deliveries and ensured correct distribution to residents, improving delivery efficiency by 20%.
Wrong Example:
- Helped people enter the building.
- Kept a watch on things.
- Received packages.
