How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated and customer-focused Personal Shopper with over 5 years of experience enhancing customer shopping experiences and generating increased client loyalty. Proven track record in surpassing sales goals and providing style consultations that meet the unique needs of clients. Seeking a position where my communication and trend-spotting skills can contribute to building a satisfied and broad customer base.
Technical Skills:
- Knowledge of fashion trends
- Inventory management systems
- Point of sale (POS) systems
- Customer Relationship Management (CRM) tools
Soft Skills:
- Excellent communication
- Interpersonal skills
- Problem-solving
- Time management
- Attention to detail
KPIs (Key Performance Indicators):
- Customer satisfaction score
- Sales conversion rate
- Client retention rate
OKRs (Objectives and Key Results):
- Enhance customer satisfaction to achieve a score of 90% by end of the quarter
- Increase sales conversion rates by 15% within the next six months
- Improve client retention through targeted loyalty programs
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Exceeded monthly sales targets by 20% consistently by providing exceptional customer service and tailored fashion advice.
- Developed a loyal client base, increasing repeat business by 30% through proactive client engagement and follow-ups.
- Managed inventory efficiently, reducing stock discrepancies by 15% through consistent checks and updates.
Wrong Example:
- Managed customer queries without focusing on specific measurable outcomes.
- Provided fashion advice that was generic and not tailored to individual client tastes.
- Maintained inventory without actively working to reduce discrepancies or improve efficiency.