How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Results-driven Digital Account Manager with over 5 years of experience in managing high-profile accounts and delivering exceptional digital marketing solutions. Skilled in optimizing campaign performance through strategic planning, data analysis, and effective client communication. Committed to leveraging expertise in digital trends to achieve client satisfaction and loyalty.
Technical Skills:
- Google Analytics
- SEO/SEM proficiency
- CRM software expertise
- Digital marketing strategy
- Campaign management
Soft Skills:
- Communication
- Problem-solving
- Time management
- Client relationship management
- Negotiation
KPIs (Key Performance Indicators):
- Client retention rate
- Campaign ROI
- Customer satisfaction score
OKRs (Objectives and Key Results):
- Increase client portfolio by 20% within a year
- Achieve a 15% improvement in campaign ROI for key clients
- Enhance customer satisfaction to reach an NPS score of 9+
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Managed a portfolio of 15 key accounts, increasing client retention rate by 20% over two years.
- Led a cross-functional team to deliver a digital marketing campaign that resulted in a 30% increase in ROI.
- Developed and implemented a CRM system improvement, reducing response time by 50%.
Wrong Example:
- Was responsible for client accounts.
- Worked with campaigns.
- Used CRM software.
