How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Results-oriented Dining Room Manager with over 5 years of experience in high-volume restaurants. Proven ability to enhance guest satisfaction and streamline operations, leading to a 15% increase in customer return rates. Adept in staff training and team leadership, aiming to leverage exceptional service management skills to drive profitability at [Company Name].
Technical Skills:
- POS systems management
- Inventory control
- Scheduling software
Soft Skills:
- Leadership
- Conflict resolution
- Time management
KPIs (Key Performance Indicators):
- Customer satisfaction scores
- Table turnover rates
- Staff productivity metrics
OKRs (Objectives and Key Results):
- Increase customer satisfaction rate by 10% within 6 months
- Reduce customer service complaint rate by 20% in one year
- Enhance staff training efficiency, decreasing time to competency by 15%
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Led a team of 15 servers, resulting in a 10% increase in table turnover rates and a 20% decrease in wait times.
- Implemented a new inventory control system that reduced waste by 25%, saving $5,000 annually.
- Developed and conducted quarterly training workshops, improving staff service efficiency by 30%.
Wrong Example:
- Managed dining room staff.
- Improved service efficiency.
- Handled scheduling for restaurant.
