How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Experienced Care Manager with over 5 years in healthcare management, specializing in patient care coordination and resource optimization. Proven track record of developing and implementing care plans that improve patient satisfaction and reduce costs by 15%. Passionate about leading teams to deliver compassionate and effective care.
Technical Skills:
- Electronic Health Records (EHR) Management
- Care Plan Development
- Healthcare Regulations Compliance
Soft Skills:
- Communication
- Problem-solving
- Time management
KPIs (Key Performance Indicators):
- Patient Satisfaction Scores
- Care Plan Implementation Rate
- Resource Utilization Efficiency
OKRs (Objectives and Key Results):
- Improve patient satisfaction by 20% within the first year
- Develop a new care plan model to reduce costs by 10%
- Increase care team collaboration through monthly training sessions
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Led a team of 5 care coordinators to achieve a 20% increase in patient satisfaction scores by streamlining care plan processes.
- Implemented electronic health records system, resulting in 15% improved efficiency in patient data retrieval.
- Developed individualized care plans contributing to a 10% reduction in hospital readmissions.
Wrong Example:
- Worked with patients daily.
- Used electronic health records.
- Provided care plans.
