How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dynamic Breakfast Attendant with over 3 years of experience in delivering exceptional customer service in fast-paced hospitality environments. Proven track record in maintaining efficient breakfast operations, ensuring high guest satisfaction scores, and consistently exceeding service standards. Seeking to leverage expertise in a leading hotel environment to enhance guest experiences and drive operational success.
Technical Skills:
- Food Safety Certification
- Knowledge of sanitation protocols
- Point of Sale (POS) systems
Soft Skills:
- Excellent communication
- Time management
- Customer service orientation
KPIs (Key Performance Indicators):
- Guest satisfaction score
- Breakfast setup time
- Food wastage reduction
OKRs (Objectives and Key Results):
- Increase guest satisfaction from 85% to 90% by optimizing breakfast service
- Reduce breakfast setup time by 10% through efficient processes
- Minimize food wastage by 15% by better inventory management
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Implemented new breakfast setup procedures that reduced setup time by 15%, leading to increased guest turnover.
- Consistently maintained a guest satisfaction score of 90% or higher by providing attentive and personalized service.
- Developed a new food inventory system that reduced waste by 10% and cut costs.
Wrong Example:
- Made breakfast for guests.
- Worked in the breakfast area at a hotel.
- Did inventory management.
