How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Dedicated Network Technician with over 5 years of experience in installing and maintaining high-performance networks for large enterprises. Proven track record of identifying and resolving complex network issues, improving efficiency by up to 35%. Seeking to leverage expertise in network diagnostics and support to enhance operational performance at XYZ Tech.
Technical Skills:
- LAN/WAN installation and maintenance
- Network security protocols
- Cisco Certified Network Associate (CCNA)
- Troubleshooting network issues
- Firewall configuration
Soft Skills:
- Problem-solving
- Communication
- Attention to detail
- Time management
- Team collaboration
KPIs (Key Performance Indicators):
- Network uptime percentage
- Incident response time
- Number of escalated support tickets
OKRs (Objectives and Key Results):
- Increase network uptime to 99.9% within the next year
- Reduce incident response time by 20% in the next quarter
- Implement a new system to decrease escalated tickets by 15% in 6 months
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Installed and configured new network hardware and reduced load times by 30% across the company.
- Successfully diagnosed and resolved network connectivity issues, achieving 95% resolution on first contact.
- Collaborated with IT team to implement a network security upgrade, resulting in a 60% reduction in breaches.
Wrong Example:
- Worked on network stuff.
- Fixed problems.
- Did some installations.
