How to Present Your Contact Information
- Full name.
- Professional email address (avoid unprofessional ones).
- Link to your portfolio, LinkedIn, or relevant online profiles (if applicable).
- Phone number with a professional voicemail.
Passionate and skilled Bike Mechanic with over 5 years of experience in maintaining, repairing, and enhancing performance for a wide range of bicycles. Proven ability to quickly diagnose and resolve mechanical issues, improving customer satisfaction and driving increased service sales. Dedicated to staying updated with industry trends and technologies to provide top-notch service while aiming to establish a leading bike service hub.
Technical Skills:
- Bike repairing and maintenance
- Bicycle fitting
- Brake and gear adjustment
- Wheel truing
- Hydraulic brake bleeding
- Suspension tuning
Soft Skills:
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Adaptability
KPIs (Key Performance Indicators):
- Customer satisfaction rate
- Average repair time
- Number of repairs completed per month
OKRs (Objectives and Key Results):
- Increase customer satisfaction rate by 20% through improved service quality
- Reduce average repair time by 15% by streamlining processes
- Expand monthly service capacity by 10% by the end of the year
List your experience in reverse chronological order. Focus on achievements, responsibilities, and quantifiable outcomes.
Right Example:
- Improved customer satisfaction scores by 25% within six months by implementing a new service protocol.
- Reduced average repair time by 30% by reorganizing the service area and optimizing tool layout.
- Increased service sales by 15% by introducing bike fitting services and seasonal tune-ups.
Wrong Example:
- Worked on fixing bikes when needed.
- Sometimes helped customers with their bikes.
- Made the workshop more organized.
