Insurance Processor job description
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What does a Insurance Processor do?
The Insurance Processor is vital in ensuring the smooth and accurate processing of insurance applications and claims. This position supports the company's operational efficiency by managing documentation, verifying information, and coordinating with multiple departments to meet client needs and compliance standards.
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What are the Key Responsibilities of Insurance Processor
- Review and process insurance applications and forms.
- Verify accuracy and completeness of insurance documents.
- Coordinate with insurance agents and underwriters for clarifications.
- Maintain detailed records of insurance transactions.
- Assist in resolving claims processing issues.
- Ensure compliance with relevant insurance regulations and company policies.
- Provide customer support for insurance policy inquiries.
What are the Skills and Requirements for a Insurance Processor?
- Strong attention to detail and organizational skills.
- Proficient in using insurance processing software and databases.
- Effective communication and customer service abilities.
- Basic understanding of insurance policies and regulations.
What are the KPIs to track for Insurance Processor?
The performance of an Insurance Processor is evaluated based on processing accuracy, turnaround time for application and claim processing, and adherence to regulatory requirements and company standards.
Processing Accuracy
Ensure high accuracy in processing insurance applications and claims.
Turnaround Time
Meet or exceed processing time targets for applications and claims.
Compliance
Adhere strictly to insurance regulations and company policies.
Reports to
Insurance Operations Manager
Collaborates with
Insurance Agents, Underwriting Team
Leads
Junior Insurance Processors
Are any specific tools or software required for the Insurance Processor role?
- Insurance management software
- Excel
- CRM systems
What is the qualification of Insurance Processor?
High school diploma or equivalent; 2-3 years of experience in insurance processing or a related field preferred.
