The Documentation Specialist is responsible for creating, managing, and maintaining accurate and comprehensive documentation for the company's products and processes. This role ensures that all documentation meets regulatory standards and supports internal teams by providing clear, accessible information.
- Develop and maintain technical documents such as user manuals, product specifications, and process guides.
- Ensure all documentation complies with industry regulations and company standards.
- Collaborate with subject matter experts to gather information for document creation.
- Review and edit content for accuracy, clarity, consistency, grammar, punctuation, spelling errors.
- Organize documents in a systematic manner to facilitate easy retrieval by users.
- Update existing documents based on new data or changes in procedures.
- Excellent written communication skills with attention to detail
- Proficiency in document management software like Microsoft Word or Adobe Acrobat
- Ability to understand complex technical information
- Strong organizational skills
The performance of the Documentation Specialist is evaluated through timely delivery of high-quality documentation that meets compliance requirements while effectively supporting user needs across departments within specified deadlines without errors or omissions impacting operations negatively .
Document Quality
Accuracy , clarity , consistency maintained across all produced materials
Timeliness
Adherence deadlines set forth project timelines
Compliance
Ensuring adherence relevant industry regulations
Reports to
Technical Communications Manager
Collaborates with
Product Development Teams , Quality Assurance Specialists
Leads
- Microsoft Word
- Adobe Acrobat
- Confluence
Bachelor's degree English Literature Journalism related field ; 2-4 years experience technical writing/documentation roles preferred .
