Communication Technician job description
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What does a Communication Technician do?
The Communication Technician is essential in ensuring the seamless operation of communication systems and infrastructure. This role supports organizational connectivity by installing, maintaining, and troubleshooting various communication devices and networks, thereby enabling efficient information flow across the company.
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What are the Key Responsibilities of Communication Technician
- Install and maintain telecommunication systems.
- Conduct routine inspections and system tests.
- Troubleshoot network problems and provide solutions.
- Collaborate with IT teams for system optimization.
- Document equipment installation and maintenance activities.
- Ensure compliance with technical standards and specifications.
- Provide technical support to end-users.
What are the Skills and Requirements for a Communication Technician?
- Strong understanding of communication systems and protocols.
- Proficient in using diagnostic tools for troubleshooting.
- Excellent problem-solving and analytical skills.
- Effective communication and teamwork abilities.
- Attention to detail and technical precision.
What are the KPIs to track for Communication Technician?
The Communication Technician's performance is measured by the reliability and efficiency of communication systems, timeliness in addressing and resolving issues, and adherence to technical standards and safety protocols.
System Reliability
Maintain high uptime for communication networks.
Response Time
Quickly resolve communication system issues.
Compliance
Adhere to industry standards and safety regulations.
Reports to
Network Manager
Collaborates with
IT Support Team
Leads
Junior Technicians
Are any specific tools or software required for the Communication Technician role?
- Cable testers
- Spectrum analyzers
- Network monitoring software
What is the qualification of Communication Technician?
Associate degree in Telecommunications, Electronics, or a related field; 2-3 years experience in communication systems maintenance.
