Cleaning Manager job description
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What does a Cleaning Manager do?
The Cleaning Manager is crucial in maintaining a clean, safe, and hygienic environment across the facility. This role ensures high standards of cleanliness through effective team management and implementation of cleaning protocols, thereby contributing to overall client and employee satisfaction.
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What are the Key Responsibilities of Cleaning Manager
- Develop and execute cleaning schedules and protocols.
- Supervise and train cleaning staff to ensure adherence to cleaning standards.
- Maintain inventory of cleaning supplies and equipment, ensuring timely restocking.
- Conduct regular inspections to ensure cleanliness and hygiene standards are met.
- Implement health and safety regulations related to cleaning activities.
- Liaise with clients to understand and meet their cleaning requirements.
- Manage budgets and analyze costs for cleaning operations.
- Address any cleaning-related issues or complaints promptly.
What are the Skills and Requirements for a Cleaning Manager?
- Strong organizational and leadership skills.
- Knowledge of cleaning procedures and safety regulations.
- Effective communication and interpersonal skills.
- Ability to manage a diverse team and work collaboratively.
- Proficiency in using cleaning management software.
What are the KPIs to track for Cleaning Manager?
The Cleaning Manager's success is evaluated based on cleanliness audit scores, customer satisfaction levels, efficient resource management, and compliance with health and safety standards.
Cleanliness Standards
Achieve high cleanliness audit scores consistently.
Customer Satisfaction
Maintain or improve client satisfaction ratings concerning cleaning services.
Resource Management
Optimize the use of resources to maintain cost-effectiveness.
Reports to
Facility Operations Manager
Collaborates with
Facility Management Team, Suppliers
Leads
Cleaning Staff
Are any specific tools or software required for the Cleaning Manager role?
- Cleaning Management Software
- Inventory Management Tools
What is the qualification of Cleaning Manager?
High school diploma or equivalent; degree in management or a related field preferred. Minimum 3 years of experience in cleaning supervision or management.
