Catering Manager job description
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What does a Catering Manager do?
The Catering Manager is responsible for overseeing all aspects of the catering operations, ensuring the delivery of high-quality services that meet client expectations. This role is vital in promoting client satisfaction and achieving revenue targets through effective management of the catering team.
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What are the Key Responsibilities of Catering Manager
- Plan, organize, and execute catering events from start to finish.
- Manage and train catering staff to ensure efficient operations.
- Coordinate with clients to tailor menus and service expectations.
- Oversee inventory management and procurement of catering supplies.
- Monitor budgeting, invoicing, and cost control for catering events.
- Ensure compliance with health and safety regulations.
- Develop sales strategies to attract new clients and expand catering services.
What are the Skills and Requirements for a Catering Manager?
- Strong leadership and organizational skills.
- Excellent customer service and communication abilities.
- Proficient in budgeting and financial management.
- Creative menu planning and event management skills.
- Ability to work under pressure and meet tight deadlines.
What are the KPIs to track for Catering Manager?
The Catering Manager's performance is assessed by client satisfaction levels, successful execution of events within budget, and growth in catering revenue through new and repeat business.
Client Satisfaction
Maintain or improve client satisfaction scores post-events.
Event Budgeting
Successful management of event budgets to minimize costs.
Revenue Growth
Increase in catering revenue from repeat and new clients.
Reports to
Director of Operations
Collaborates with
Kitchen Staff, Event Planners
Leads
Catering Staff
Are any specific tools or software required for the Catering Manager role?
- Catering Management Software
- Microsoft Office Suite
- Event Planning Tools
What is the qualification of Catering Manager?
Bachelor's degree in Hospitality Management or equivalent; 3+ years of experience in managing catering operations.
